Legal Compliance

Consumer Disclosures

Required disclosures under the Credit Repair Organizations Act (CROA), 15 U.S.C. §§ 1679–1679j, and the FTC Telemarketing Sales Rule.

Consumer Credit File Rights Under State and Federal Law

Required Disclosure — 15 U.S.C. § 1679c

You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any "credit repair" company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 7 years old. Bankruptcy information can be reported for 10 years.

You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee. There is no fee, however, if you have been turned down for credit, employment, insurance, or a rental dwelling because of information in your credit report within the preceding 60 days. The credit bureau must provide someone to help you interpret the information in your credit file. You are entitled to receive a free copy of your credit report if you are unemployed and intend to apply for employment in the next 60 days, if you are a recipient of public welfare assistance, or if you have reason to believe that there is inaccurate information in your credit report due to fraud.

You have a right to sue a credit repair organization that violates the Credit Repair Organization Act. This law prohibits deceptive practices by credit repair organizations.

You have the right to cancel your contract with any credit repair organization for any reason within 3 business days from the date you signed it.

Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, mistakes may occur.

You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit file. The credit bureau must then reinvestigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.

If the credit bureau's reinvestigation does not resolve the dispute to your satisfaction, you may send a brief statement to the credit bureau, to be kept in your file, explaining why you think the record is inaccurate. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.

The Federal Trade Commission regulates credit bureaus and credit repair organizations. For more information contact:

The Public Reference Branch

Federal Trade Commission

Washington, D.C. 20580

www.ftc.gov

Telemarketing Sales Rule (TSR) Compliance Notice

FTC Telemarketing Sales Rule — 16 C.F.R. Part 310

Rubo Credit operates in full compliance with the FTC's Telemarketing Sales Rule (TSR). The TSR prohibits credit repair organizations from requesting or receiving payment for credit repair services before those services have been fully performed.

In accordance with the TSR:

  • We do not accept advance payment before services are rendered.
  • We do not conduct telephone sales calls with prospective clients.
  • All sign-ups are completed through our self-service online portal.
  • We do not display phone numbers on our website for sales purposes.
  • All calls to action direct prospects to our self-service sign-up form.
  • Video calls (Zoom, Google Meet) are treated the same as phone calls under TSR and are not used for sales.

Your Right to Cancel

15 U.S.C. § 1679e — Right to Cancel Contract

You may cancel your contract with Rubo Credit without penalty or obligation at any time before midnight of the 3rd business day after the date on which you signed the contract.

To cancel, you must notify us in writing. You may use the cancellation form provided with your contract, or send a written notice to:

Rubo Credit LLC

123 Financial Way, Suite 100

Your City, State 00000

Email: [email protected]

No services will be performed during the 3-business-day cancellation period. If you cancel, any payments made will be refunded in full within 10 business days.

What We Can and Cannot Do

What We CAN Do

  • Dispute inaccurate information on your credit report
  • Dispute unverifiable information that bureaus cannot confirm
  • Dispute incomplete information that may be misleading
  • Send dispute letters to all three credit bureaus
  • Follow up with creditors and collection agencies
  • Monitor your credit for changes and improvements
  • Educate you on building and maintaining good credit

What We CANNOT Do

  • Remove accurate, current, and verifiable information
  • Guarantee a specific credit score improvement
  • Guarantee approval for any loan or credit product
  • Remove bankruptcies before 10 years
  • Remove negative items before 7 years if accurate
  • Create a new credit identity for you
  • Advise you to misrepresent your credit history

Your Written Contract — Required by CROA

Before any services begin, you will receive a written contract that includes all of the following, as required by 15 U.S.C. § 1679d:

Total amount of all payments to be made
Full description of services to be performed
Any guarantees of performance
Estimated timeframe for service completion
Rubo Credit's name and principal business address
Your right to cancel within 3 business days
A notice of cancellation form
This consumer disclosure statement

You Can Do This Yourself — For Free

You have the right to dispute inaccurate information on your credit report directly with the credit bureaus at no charge. Credit repair services are not right for everyone. You may contact the bureaus directly:

Equifax

P.O. Box 740256, Atlanta, GA 30374

Dispute Online →

Experian

P.O. Box 4500, Allen, TX 75013

Dispute Online →

TransUnion

P.O. Box 2000, Chester, PA 19016

Dispute Online →